Badulla-based cyber security firm introduces dedicated account protection service
PKD Digital Support, a cyber security practice led by specialist Prasanna Kumara Dissanayake, has launched a dedicated service to help individuals and organisations remove fake social media accounts and recover compromised profiles. The service, based in Badulla, Sri Lanka, responds to growing demand from users who face impersonation, account hijacking and related online fraud. According to the company, the offering is designed to give clients a structured, lawful route to resolving social media security incidents that are often difficult to address through platform support channels alone.
Focus on fake accounts and account recovery
The core of the service is the identification and removal of fraudulent social media accounts that impersonate real people, brands or public figures. Such accounts are frequently used for scams, reputational damage and unauthorised solicitation. PKD Digital Support states that it follows platform policies and applicable Sri Lankan law when preparing removal requests, documenting evidence and communicating with service providers.
A second component covers the recovery of hacked or otherwise compromised social media accounts. This includes assisting clients whose credentials have been stolen, whose accounts have been locked, or whose profiles have been altered without authorisation. The company says it works to restore access while advising on steps to reduce the risk of recurrence, such as stronger authentication and improved password practices.
Broader digital problem-solving support
Beyond these two areas, PKD Digital Support provides general assistance with digital problems that fall within its cyber security remit. This can include investigating suspicious online activity, reviewing the security posture of small business accounts, and guiding clients on how to respond to online harassment or fraud. The firm positions this as a diagnostic and advisory function rather than a blanket IT service.
Prasanna Kumara Dissanayake, the specialist behind the practice, described the launch as a response to a clear local need. He said many victims of fake accounts and hijacking do not know where to turn, and that a methodical approach can make a meaningful difference. The company emphasises that all work is carried out within legal and ethical boundaries, and that it does not access accounts without proper authorisation.
Context and availability
The announcement comes amid sustained concern about social media impersonation and account takeover across the region. Small businesses, public figures and private individuals are often targeted because their accounts carry trust and reach. PKD Digital Support says it will serve clients in Sri Lanka and, where possible, assist with cross-border cases involving platforms based overseas.
Prospective clients can contact the firm through its official channels. The company advises anyone facing an active security incident to preserve evidence, avoid paying any demands, and seek help promptly. Further information about the service and its scope is available from PKD Digital Support.
