L2 TravelSIM Surpasses 39,000 Customers and 70,000 App Downloads as Demand Grows Across the GCC
Saudi travellers now represent more than 27% of the company’s customer base, supported by international eSIM coverage, multilingual human assistance and a 30% cashback promotion
Ajman, UAE —26/07/2026 — L2 TravelSIM, an international travel-connectivity provider, has announced that it now serves more than 39,000 registered customers and has exceeded 70,000 combined downloads across the Apple App Store and Google Play Store.
The company provides international mobile-data packages through eSIM technology, enabling travellers to stay connected in more than 190 countries and destinations without relying exclusively on traditional roaming services or purchasing a local physical SIM card after arrival.
L2 TravelSIM’s main strategic focus is the Gulf Cooperation Council market, particularly Saudi Arabia. Saudi customers currently represent more than 27% of the company’s total registered customer base, making the Kingdom its largest and most important customer market.
“Travellers from Saudi Arabia and the wider GCC increasingly expect convenient and reliable connectivity throughout their international journeys,” said Dr Adel Hejaaji, Project Manager at L2 TravelSIM.
“Our objective is to make international mobile data easier to purchase, activate and manage, while providing customers with direct human support whenever they need assistance.”
International connectivity through one mobile application
Through the L2 TravelSIM application, customers can select their destination, review available data packages, complete their purchase and install an eSIM on a compatible smartphone.
The service supports travellers visiting popular destinations across Europe, the Middle East, Asia, Africa and North America.
L2 TravelSIM is designed for leisure travellers, business travellers, students, families, pilgrims and frequent international travellers seeking an alternative to expensive roaming charges.
The company plans to continue expanding its range of packages and developing partnerships with travel agencies, airlines, airports, tourism companies, event organisers, affiliate marketers and content creators.
Multilingual human customer support through WhatsApp
A central part of the L2 TravelSIM customer experience is its multilingual human support service.
Unlike services that rely mainly on automated chat systems, L2 TravelSIM gives customers access to real customer-service representatives through WhatsApp.
The support team assists customers with:
Checking whether their device supports eSIM technology.
Selecting the appropriate package for their destination.
Installing and activating the eSIM.
Resolving connectivity or configuration issues.
Answering questions before and during international travel.
“Connectivity is essential when a traveller arrives in another country,” Hejaaji said.
“If a customer experiences an installation or activation issue, they need fast and practical assistance. Our multilingual WhatsApp support is handled by real people who can guide customers through the process and help them resolve issues directly.”
Customers can contact the L2 TravelSIM support team through the company’s official WhatsApp channel at [insert official WhatsApp number].
30% cashback promotion
To encourage more travellers to experience eSIM connectivity, L2 TravelSIM has introduced a 30% cashback promotion on eligible purchases.
The cashback is credited to the customer’s L2 TravelSIM account and can be used towards future package purchases, subject to the applicable campaign terms and conditions.
The campaign is intended to provide additional value to new and returning customers while encouraging continued use of the application during future international trips.
“Our 30% cashback promotion gives customers an additional reason to try L2 TravelSIM and continue using the service for future travel,” Hejaaji added.
“We want to combine competitive packages with accessible support and a simple digital experience.”
Continued expansion across the GCC and international markets
L2 TravelSIM plans to build on its growth by increasing brand awareness across Saudi Arabia and the wider GCC, while also expanding into other international markets.
The company is developing new distribution channels and exploring participation in international telecom, travel and MVNO events to establish commercial partnerships and increase awareness of travel eSIM technology.
Reaching more than 39,000 registered customers and 70,000 app downloads represents an important milestone for the company as it continues developing its international travel-connectivity platform.
“Our growth confirms that travellers are looking for more flexible alternatives to conventional roaming,” Hejaaji said.
“Saudi Arabia will remain one of our most important markets, but our long-term objective is to serve travellers from across the GCC, the MENA region and international markets.”
About L2 TravelSIM
L2 TravelSIM is an international travel-connectivity provider offering mobile-data packages through eSIM technology across more than 190 countries and destinations.
Customers can use the L2 TravelSIM mobile application to purchase and activate international data packages on compatible iOS and Android devices.
The company currently serves more than 39,000 registered customers and has recorded more than 70,000 combined app downloads. Saudi Arabia represents more than 27% of its customer base.
L2 TravelSIM also provides multilingual human customer support through WhatsApp, helping travellers with package selection, compatibility checks, installation, activation and connectivity assistance.
Media contact
Dr Adel Hejaaji
Project Manager
L2 TravelSIM
Email: [email protected]
Website: l2travelsim.com
Apple App Store: https://apps.apple.com/us/app/l2-travel-sim-global-internet/id6756538973
Google Play Store: https://play.google.com/store/apps/details?id=com.L2TravelSIMData&hl=en
